11th Annual Cargas Energy Summit Brings More Than 350 Visitors to Lancaster
Lancaster, Pennsylvania – September 16, 2019 — The annual Cargas Energy Summit brought more than 350 attendees to the Lancaster Convention Center last week on September 11, 12, and 13.
The annual event gives Cargas Energy customers and partners the opportunity to participate in educational sessions, get a glimpse of upcoming features and enhancements, and connect with one another. This year’s event featured some new additions, including an in-depth training camp and on-site support consultations.
Three Keys to Optimization
Optimization was the central theme of this year’s Summit. In the opening presentation, VP Aaron Cargas shared the story of Ferdinand Eberstadt, whose Controlled Materials Plan helped optimize manufacturing production during World War II.
Breaking down Eberstadt’s plan, Cargas explained, “To optimize your business, you must clarify strategic priorities, insist on clear information, and trust and empower your team.”
When it comes to business strategy, he added, each Cargas Energy customer must determine what’s best for their business. But Cargas Energy can help with the rest—delivering the information needed to make strategic decisions and equipping teams with the right tools to get the job done.
Optimization at Cargas
The presentation also highlighted the ways Cargas is striving for optimization to better serve its customers. Recent initiatives have focused on customer experience, user feedback, Cargas Energy’s online community, and support methodology.
Cargas’ new office, located at 101 North Queen Street in downtown Lancaster, will play a major role in the company’s customer care moving forward. The new location brings the entire Cargas team together under one roof and supports better cross-team collaboration and communication.
“As our customer base grows, we can’t keep doing things the same way,” said Nate Scott, President & CEO. “We’re working harder than ever to optimize the way we work so we can deliver the highest level of customer care possible. We’ll continue to evolve our strategies to meet the changing needs of our customers.”
See You Next Year
The Cargas team would like to thank all of the customers who attended the event, the local venues who hosted us, and all of our partners and sponsors who made the event possible. We couldn’t do it without any of you!