MyFuelPortal Features
Reduce your team’s workload and increase cash flow while providing 24/7 customer support.
Empower Customers
One login. Give customers access to all of their accounts through a single sign–on.
Account overview. Offer customers a quick view of their account balance, account status, enrolled programs, and account history and documents.
Account management. Let customers manage notification preferences and update their contact, payment, location, tank, and equipment details.
Mobile app. Provide easy mobile access with support for both Android and iOS.
Reduce Workload
Data sharing. Take advantage of the automatic sync between MyFuelPortal and Cargas Energy to share and update customer information.
Instant account creation. Guide new customers through MyFuelPortal and Cargas Energy account setup. Verify their service area and capture location, tank, and equipment details.
Self-service tools. Let customers pay bills, request deliveries, schedule service, and enroll in programs without calling the office.
Customizable workflows. Create delivery tickets and schedule work orders automatically from portal requests. Or notify a team member instead.
Auto-enrollment. Choose to automatically enroll customers in paperless billing, text notifications, and more.
Terms and conditions. Customize your terms and conditions and have customers agree to them as part of the enrollment process.
Increase Cash Flow
Autopay. Allow customers to enroll in autopay, or automatically enroll them at registration.
Pricing promotions. Easily set up and manage pre-buy, price cap, fixed price, tiered, and custom pricing promotions.
Budget plans. Allow enrollment in budget plans and auto-calculate monthly rates based on historical usage.
Credits & referral programs. Incentivize customers with coupon codes and referral programs.
Pre-pay parameters. Set parameters that require certain customers to pre-pay for deliveries.
Promote Your Business
Portal marketing. Use rotating banner ads on the account overview screen to show off your latest offerings.
Targeted content. Deliver targeted messages to customers based on their unique account information. For example: Offer a winter pre-buy promotion to all residential customers.
Communicate Consistently
Pop-ups. Generate pop-up messages at log-in to share critical information.
Portal messaging. Leverage one- or two-way messaging to deliver notifications and other messages to customers and allow them to respond.
Notifications. Offer email, text, and portal notifications.
Manage It All Easily
Customizable settings. Design MyFuelPortal to match your business. Easily customize language, branding, menus, and sections.
Enhanced security measures. Support secure payments and protect sensitive customer data through access controls, permission-based security, verification practices, and platform safeguards.
Built-in reports. Easily track users and payments with a built-in dashboard. Use built-in reports to review your top customers, sent messages, agreements, tanks, and more.
Data mapping. View and customize how data moves between MyFuelPortal and Cargas Energy.
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Request a Personalized Demo
See MyFuelPortal features in action. Contact our team for a personalized demo.